Terms of Service

MOSAIQ AI LLC · Last updated: May 2025

Welcome to mosAIQ. By accessing or using our website at mymosaiq.com and mymosaiq.ai, or engaging our AI implementation services, you agree to be bound by these Terms of Service. Please read them carefully.

1. Acceptance of Terms

By accessing or using mosAIQ's website or services, you confirm that you are at least 18 years of age, have read and understood these Terms, and agree to be legally bound by them. If you do not agree, please do not use our services.

2. Description of Services

mosAIQ provides AI implementation services for businesses, including but not limited to: AI agent deployment, workflow automation, CRM integration, website creation services (mosAIQ Sites), industry-specific AI solutions for healthcare, real estate, accounting, faith organizations, builders, and other verticals.

3. Use of Services

You agree to use our services only for lawful purposes and in accordance with these Terms. You agree not to:

4. SMS Communications

By providing your phone number and opting in to receive SMS communications from mosAIQ, you consent to receive text messages for service updates, appointment reminders, marketing, and promotional purposes. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance. We will not sell your phone number to third parties.

Carrier Liability: Carriers are not liable for delayed or undelivered messages.

5. Intellectual Property

All content on our website and within our services, including text, graphics, logos, images, software, and AI models, is the property of MOSAIQ AI LLC and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

6. Payment Terms

Fees for our services are as described in your service agreement or on our pricing pages. All fees are due as specified. We reserve the right to modify pricing with reasonable notice. Refund policies are governed by your individual service agreement.

7. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information shared during the course of our business relationship. This includes business data, client information, and AI system configurations.

8. Disclaimer of Warranties

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. mosAIQ does not warrant that our services will be uninterrupted, error-free, or free of viruses or other harmful components.

9. Limitation of Liability

To the maximum extent permitted by law, MOSAIQ AI LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, arising from your use of our services.

10. Indemnification

You agree to defend, indemnify, and hold harmless MOSAIQ AI LLC and its officers, directors, employees, and agents from any claims, liabilities, damages, or expenses arising from your use of our services or violation of these Terms.

11. Termination

We reserve the right to suspend or terminate your access to our services at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

12. Governing Law

These Terms shall be governed by the laws of the State of Florida, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Miami-Dade County, Florida.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of significant changes by updating the date at the top of this page. Your continued use of our services after any modifications constitutes acceptance of the updated Terms.

14. Contact Us

If you have questions about these Terms of Service, please contact us:

MOSAIQ AI LLC
Email: [email protected]
Phone: (786) 377-9277
Website: mymosaiq.com