Every agent your practice needs.
Purpose-built for healthcare.

24/7 Phone & Booking Agent — handles all inbound calls around the clock: books new patients, rebooks existing ones, routes clinical urgency to on-call physician, handles after-hours with zero voicemail backlog.

Inbox & Patient Communication Agent — handles 60–70% of all inbound patient messages across email, SMS, and portal. Classifies, responds to routine queries instantly, routes clinical matters to the right provider.

Review & Reputation Agent — 24/7 monitoring across Google, Yelp, Healthgrades, Zocdoc, Facebook, Vitals, WebMD. HIPAA-safe AI reply drafted for every review. 3-star crisis alert with instant SMS. Review request automation post-visit. Reputation Dashboard and Social Listening built in.

Patient Satisfaction & NPS Agent — post-visit survey day 7. Detractors (0–6 NPS) immediately alerted to practice manager before they go to Google. Promoters (9–10) routed to public review request. NPS tracked per provider, location, and appointment type.

Social Media & Content Agent — identifies trending health topics in your market. Generates weekly Reels/TikTok scripts, carousels, physician authority posts. Auto-publishes to Instagram, Facebook, TikTok, YouTube Shorts, LinkedIn, and Google Business Profile. DM conversion routing built in. Optional paid ads (+$997/mo).

Online Directory & Profile Management Agent — keeps Google Business Profile, Healthgrades, Zocdoc, Vitals, WebMD, and Yelp current and consistent. NAP consistency monitored 24/7. New provider profiles created within 48 hours. Seasonal updates pushed to all platforms simultaneously.

Patient Recall & Win-Back Agent — recall (0–12 months) targets patients due for annual exams, chronic care follow-ups, preventive screenings. Win-back (12–24 months) sends graduated sequences at 30, 60, 90 days. Specialty-specific triggers. One-tap scheduling link. HIPAA-compliant throughout.

AR Collection Agent — HIPAA-compliant graduated follow-up: day 7 reminder with pay link, day 14 with payment plan offer, day 30 overdue notice, day 45 escalation to billing manager. Reduces DSO from 68 to under 30 days. Financial hardship identification before collections.

Payer Contract & Underpayment Monitor — compares every ERA/EOB payment against contracted rates. Flags individual underpayments and systematic patterns. Payers count on providers never checking. Contract renewal alerts 90 days out. Monthly underpayment recovery report.

New Patient Capture Agent — every inbound new patient inquiry converted to a booked appointment within 60 seconds, 24/7. Qualifies, books, sends intake paperwork. Hot lead idle alert fires if qualified prospect doesn't book within 24 hours. Source tracking per channel.

Unconverted Lead Nurture Agent — follows up with prospects who inquired but didn't book. Day 2 soft check-in, Day 7 value-add content, Day 14 specific slot offer, Day 30 final touch. Most practices have zero follow-up for these. 20–30% conversion rate documented.

Physician Referral Generation & Management Agent — generates new referral relationships AND manages existing ones. New referrer outreach to PCPs and complementary specialists. Existing referrers acknowledged within 24 hours with outcome updates. Referral order processing end-to-end. Dormant referrer reactivation.

Patient Loyalty & Word-of-Mouth Agent — identifies NPS 9–10 promoters with 3+ visits. Sends personalized referral prompts at the right moment. Referred patients have 37% higher retention. HIPAA-compliant throughout. Monthly word-of-mouth attribution report.

After-Hours Call Routing Agent — advanced after-hours handling with configurable escalation trees, multi-location call distribution, on-call scheduling integration (Amion, QGenda), full call recording and morning briefing package. For practices with complex after-hours requirements.

AI Voice Agent — full conversational AI voice handling with natural language understanding, real-time EHR lookup during calls, multi-turn conversation handling, and seamless handoff to live staff with full context. Beyond standard phone routing — a true AI voice experience.